Unclaimed Goods Management

Unclaimed goods can disrupt your logistics operations and incur additional costs. Our Unclaimed Goods Management services help resolve these issues efficiently, ensuring compliance and reducing financial losses.

What Are Unclaimed Goods?

Unclaimed goods refer to shipments that have not been collected, cleared, or delivered to their intended recipients within the specified timeframe. This can happen for various reasons such as failure to pay duties, incorrect documentation, refused deliveries, or simply not responding to delivery notifications.

Our Unclaimed Goods Management Services Include:

• Warehousing and Storage

  We provide secure storage solutions for unclaimed goods, ensuring they are properly stored until further action is taken. Our warehouse management system ensures proper inventory control and tracking.

• Customs Clearance Assistance

  If unclaimed goods are stuck in customs due to unpaid duties or incorrect documentation, our experts assist in clearing the goods by resolving any issues related to customs clearance, documentation, or taxes.

• Communication with Recipients

  We act as an intermediary between you and the consignee to facilitate the resolution of any delivery or payment issues. Our team contacts the recipients and coordinates the pickup or delivery process.

• Goods Reconciliation and Verification

  In case of discrepancies regarding the quality, quantity, or packaging of the goods, we conduct thorough inspections to verify the condition and compliance of the unclaimed products.

• Return to Sender or Disposal

  If the goods remain unclaimed after all reasonable attempts, we can arrange for the return of the goods to the sender or, if necessary, for legal disposal in accordance with regulations.

• Liquidation or Resale Services

  For unclaimed goods that cannot be delivered to the original consignee, we offer liquidation or resale services to recover some value and minimize losses.

• Legal and Regulatory Compliance

  We ensure that all actions related to unclaimed goods are compliant with international trade laws, avoiding legal complications and ensuring transparent and legal handling of the goods.

• Record Keeping and Documentation

  We maintain thorough documentation and records of all unclaimed goods, including communication logs, inspection reports, and legal paperwork, ensuring full transparency throughout the process.

Why Unclaimed Goods Management Is Important

• Avoid Financial Losses: Unclaimed goods can tie up capital and resources. Efficient management helps recover value and free up warehouse space.
• Minimize Warehouse Congestion: Resolving unclaimed goods issues helps prevent unnecessary congestion in warehouses, making space for other shipments.
• Ensure Legal Compliance: Proper management of unclaimed goods ensures compliance with customs and trade regulations, reducing the risk of penalties or legal issues.
• Maintain Business Relationships: Efficiently managing unclaimed goods builds trust with suppliers and customers by demonstrating professionalism and swift resolution of issues.